Abandoned cart recovery by WhatsApp and email
Bring back buyers who left at checkout.
Not every buyer orders on the first visit. We bring them back with recovery messages by WhatsApp and email and with retargeting, then report what returns.
- Channels
- WhatsApp and email
- Plus
- Retargeting for return visitors
- Platforms
- Shopify and WooCommerce
- Part of
- E-commerce design and development
The problem
Full carts, left behind.
The problem
Shoppers add products to the cart, then get distracted and leave.
How it feels
It's frustrating to watch orders that almost happened.
Why it matters
A buyer who almost said yes deserves a friendly reminder.
How we help
We bring them back to the same cart.
We build online stores and run their campaigns, so checkout, WhatsApp, email and retargeting work as one flow.
- WhatsApp reminders with templates approved by Meta, only to shoppers who agreed.
- Recovery emails in your brand voice.
- Retargeting on Meta, TikTok and Snapchat.
The plan
Three steps to bringing buyers back.
- 1Tell us how buyers check out
Your online store, your checkout and the contact details shoppers give.
- 2We set up the flow
WhatsApp, email and retargeting, tested on real carts.
- 3Shoppers come back
Recovered orders are reported against the baseline every month.
Abandoned-cart recovery is part of our e-commerce design and development service.
What is included
- WhatsApp recoveryA short message with the cart link, sent with message templates approved by Meta, only to shoppers who agreed to hear from you.
- Email recoveryRecovery emails written in your brand voice, with the products the shopper left behind.
- RetargetingAds for return visitors and cart abandoners on Meta, TikTok and Snapchat.
- MeasurementRecovered orders reported against the baseline, so you can see what came back.
From a left cart back to checkout.
Each touch has one job: bring the shopper back to the same cart.
01
Cart left The signal
- What happens
- The online store records the cart and the contact the shopper gave at checkout.
- You receive
- A list of carts worth recovering.
02
First reminder WhatsApp or email
- What happens
- A short message with the cart link, in the shopper's language.
- You receive
- The shopper reminded, not chased.
03
Second touch Email or ads
- What happens
- A follow-up email, or a retargeting ad for shoppers who return to social media.
- You receive
- A second chance to finish.
04
Back to cart Same cart
- What happens
- The shopper returns to the same cart, with the same products, ready to pay.
- You receive
- No need to start again.
05
Report What came back
- What happens
- Recovered orders are reported against the baseline.
- You receive
- A number you can trust.
What changes.
Without it
- Carts left with no follow-up
- Buyers who forget, then buy elsewhere
- No idea how many orders were nearly lost
With it
- A reminder with the cart link, in the shopper's language
- A second chance by email or ads
- Recovered orders reported every month
Questions people ask
What is abandoned-cart recovery?
It is the follow-up that reaches shoppers who added products to the cart but did not finish the order. ABECODS sets it up on Shopify and WooCommerce online stores in Qatar and the GCC with recovery messages by WhatsApp and email and retargeting ads, and reports the orders that come back.
Can you send cart reminders on WhatsApp?
Yes. Business-initiated WhatsApp messages use templates approved by Meta and go only to shoppers who agreed to hear from you. Opt-outs are respected immediately.
Is this email marketing?
No. ABECODS sets up recovery messages for carts left at checkout as part of the online store work. It is not a newsletter or campaign service.
Which platforms does it work on?
Shopify and WooCommerce online stores.
How is the result measured?
Recovered orders and their value, reported against the baseline recorded before the recovery flow went live.
Can it include ads?
Yes. Retargeting for return visitors and cart abandoners runs through our performance marketing service on Meta, TikTok and Snapchat.
Full carts, left behind. Bring them back.
Tell us about your online store
Four quick questions. We reply with the service that fits, and an honest view on whether we are the right partner.
- hello@abecods.com
- +974 520 333 29
Read next.
Why an online store gets traffic but no orders: a diagnostic checklist
A checklist for finding where buyers leave your online store before they pay, in the order to check it: tracking, homepage, products, cart and payment.
Shopify or WooCommerce in Qatar: which one fits your online store
A plain comparison of Shopify and WooCommerce for Qatar online stores: payments, running costs, upkeep and who each one suits.